FAQ - Frequently Asked Questions about GoldFynch

Frequently asked questions about GoldFynch

How do I resolve the checks and warnings on Step 10 of the Production Wizard and what do they mean?
While producing files using the Production Wizard, GoldFynch performs a series of checks on the documents that are about to be produced.  All the checks...
Wed, May 24, 2023 at 2:35 AM
Why am I not able to search email addresses?
It can be frustrating when you search for an email address using GoldFynch's convenient advanced search feature and know that a document contains that d...
Wed, Jun 28, 2023 at 5:59 AM
Why are my cases not automatically downgraded?
NOTE: You can always check and change your case plan at any time. Learn how to do so here. Why are cases not automatically downgraded in GoldFynch? ...
Mon, Aug 28, 2023 at 9:24 AM
How can I be fiscally responsible with GoldFynch?
In addition to automatic processing at no extra charge, the ability to have unlimited collaborators with no user fees, and pay-as-you-go, transparent, and p...
Mon, Aug 28, 2023 at 8:53 AM
What if I can view my errored file in Acrobat, Excel, Word, PowerPoint, etc. after a warning dialog box, but GoldFynch is not processing it?
An overview of viewable errored files Consider this: You may receive a file, attempt to open it in its original software, and after a warning dialog box, y...
Mon, May 13, 2024 at 2:26 PM