Support
Answers to frequently asked questions about GoldFynch
If emails are collected by having the emails forwarded from the source custodian or client, there can be issues with this approach: Loss of Metadat...
Thu, Apr 18, 2024 at 1:46 PM
GoldFynch provides robust tools for securely managing and sharing eDiscovery documents. While it may be tempting to share an entire case with opposing couns...
Mon, Feb 3, 2025 at 8:04 AM
Search Parameters List General parameters name: Restricts the search to the names of files and the file paths. The full word will need to be present (e.g...
Thu, Jul 31, 2025 at 1:02 AM
When handling document review and production in GoldFynch, you may want to share a subset of documents with your client while continuing to review the rest ...
Wed, Apr 16, 2025 at 10:58 PM
While GoldFynch does not have email threading built into the platform at the moment, here are the steps to identify files with a similar email subject to ex...
Thu, May 8, 2025 at 5:47 AM
Why your case size may be significantly smaller than your original ZIP upload after reclaiming space. Issue: You uploaded a large ZIP file (For example, 9...
Fri, Jun 20, 2025 at 4:47 PM
A breakdown of GoldFynch deduplication strategies for better understanding of each one. For more details on the deduplication feature in general, clic...
Wed, Aug 13, 2025 at 3:47 PM