GoldFynch Support

1. Run a search for all the types of (processing states of) files you wish to generate a report on Copy and paste the following text into the quick-sear...

Deduplication is a commonly-used feature in GoldFynch, but there may be instances where there are duplicate attachment files in your case, but they weren...

In GoldFynch, uploading files into your case is as simple as dragging and dropping them onto the upload area of the "Overview" page, or using the ...

A note on archiving cases Any non-trial GoldFynch case over 6 months old can be archived. To archive a case, click the archive button next to the case name...

You can secure your GoldFynch account by adding another layer of security with multi-factor authentication (MFA). Set up your account to receive a secure co...

GoldFynch's report function lets you generate reports that include document notes and annotations for files in your case.  Step 1: Click on the '...

Permanently deleting duplicate files in your GoldFynch case Once you have marked duplicate files in your case by following these steps, run the search b...

GoldFynch's deduplication function enables you to create a report of duplicate files in your GoldFynch case. Generate a report of duplicate files in...

If you have unintentionally deleted a file, a folder directory, or an entire case from GoldFynch, we can restore it in some cases from our system back up.  ...