Sometimes a case requires a second set of eyes on key documents, whether for quality control, privilege checks, or simply to get a second opinion. GoldFynch makes this easy with Review Sets and tagging workflows. Here’s how to structure both your first-pass and second-pass reviews.
Step 1: Create a Review Set for the Initial Review
Always start by creating a Review Set, even for your first-pass review. This provides structure, consistency, and a controlled environment for reviewers.
Go to the Review Sets view in your case.
Click + Create New Review Set. More detailed instructions on creating and managing review sets can be found here.
Build a search query that identifies the batch of documents to review. Some common starting points: (Details on building searches using the Advanced Search system found here)
All newly ingested documents:
all
Custodian-based:
custodian:John Doe
By file type:
type:email
By date:
date:[2024-01-01 TO 2024-12-31]
This becomes the workspace for your first-pass review.
Step 2: Perform the First-Pass Review
Reviewers work within the Review Set.
Apply initial tags such as Responsive, Non-Responsive, Privileged, or Hot.
Follow a consistent tagging scheme so that second-pass reviewers understand the decisions made.
Step 3: Create a Review Set for the Second-Pass Review
Once the first-pass tagging is complete, set up a dedicated Review Set for the second-pass review.
Go back to Review Sets.
Create a new Review Set filtered for the documents that need a second opinion. Examples:
Privilege check:
tag:Privileged
Hot document QC:
tag:Hot
Conflicted decisions:
tag:Responsive AND tag:Non-Responsive
Random sampling: pull a percentage of reviewed items using GoldFynch’s sampling tools.
Step 4: Apply a "Second Pass" Tag
Create a dedicated tagging scheme for the second-pass review, such as:
Second Pass - Reviewed
Second Pass - Needs Attention
Second Pass - Agreed
Second Pass - Disagreed
This separates second-pass tagging from first-pass decisions.
Step 5: Assign to a Reviewer
Add the appropriate user(s) to the case with review permissions. (More information on sharing cases with other users can be found here.)
Direct them to the Second-Pass Review Set.
Instruct them to apply only the second-pass tags, leaving the first-pass tags intact.
Step 6: Compare First-Pass vs. Second-Pass Results
Use GoldFynch’s search and reporting tools to reconcile differences: (Find more details on using Advanced Search here)
Compare tags with searches like:
tag:Responsive AND tag:(Second Pass - Disagreed)
.Export a tag report to identify agreements and conflicts. (More details on creating reports here)
Escalate disagreements to lead counsel or a senior reviewer for final decisions.
Best Practices
Always start with Review Sets: Both passes of review should live inside structured Review Sets.
Keep tags clean: Use distinct, descriptive tag names for each pass.
Never overwrite first-pass tags: Preserve the original reviewer’s decisions.
Use documentation: Save your search queries and workflows for consistency across projects.
Example Workflow
Create a Review Set of all emails from Custodian A.
First-pass reviewer tags documents as Responsive, Non-Responsive, or Privileged.
Create a second-pass Review Set of all
tag:Privileged
documents.Second-pass reviewer applies tags like Second Pass - Agreed or Second Pass - Disagreed.
The lead reviewer checks all disagreements before production.
By starting every review (i.e., first and second review) inside a Review Set, you can maintain a repeatable method of managing quality control and second-opinion workflows.