GoldFynch gives you the ability to upload productions with load files to GoldFynch. You can request a Production import by following the steps given below. The GoldFynch Team will then run the import within 24 - 48 hours. 


Steps to upload a production with load file to GoldFynch


Step 1. Upload the zipped load file production to GoldFynch. 


To upload the zipped file to GoldFynch, navigate to the 'Files' view and "drag and drop" the zip file. You will then be given a prompt to confirm the upload, click on the 'Begin Upload' button.


Note: Please ensure that the production files are in a zip file, if not you will need to zip the files before uploading them.


Step 2. When the upload completes, navigate to the 'Files' view and click on the Archive symbol against the production zip file that was just uploaded. 


Click on the archive icon to begin the production import process


Note: The archive symbol may take a while to appear depending on the size of the upload. If one does not appear after more than an hour, contact support@goldfynch.com


Step 3. Select a document reconstruction option. This option tells you how you would like a file to be reconstructed in case a document is provided both in its native form and a rendered representation (TIFF/JPEG images). The available options are:

  • Use provided rendered representation - This option will preserve any on-page Bates stamps that were applied to the renderings but the renderings may be of lower visual quality
  • Use GoldFynch's own rendering of the native file - GoldFynch will generate new renderings from the native files, which will likely be of higher visual quality but will no longer have any on-page Bates stamps. Also, the page counts may vary from the provided rendering


Step 4: Check/Uncheck the Directory structure reconstruction checkbox. By default, this option is checked. When this is selected GoldFynch will try to reconstruct the directory structure if there are any original/mailbox directory structures available in the load files. Otherwise, a flat-file listing will be created. 


Step 5: Click on the 'Begin Import' button to submit the production import request. The GoldFynch team will run the import process and contact you via email once it is complete. They will also look into any issues in the process if they arise, including unrecognized/unmatched metadata fields. 


Some points to note when you import your load file production to GoldFynch

  • The production import process requires manual verification by a GoldFynch staff member to make sure that the import metadata is mapped to GoldFynch's metadata correctly. So based on the size of the import, a time estimate will be given once you submit the Production Import request
  • There is no additional charge for the service unless production data is malformed. In the case of malformed data, you will be notified and you can requisition a custom production import - your approval will be required to proceed with the import(view GoldFynch’s preferred formatting guidelines).
  • If the production is too big to zip, get in touch with the GoldFynch team who will set up an FTP server for you (learn how to upload files using an FTP server here) - This is an add-on service for paid cases.
  • You’ll get the best results if you upload the entire production, including any IMAGE and TEXT folders. GoldFynch’s import process may use these files if the native version of a particular document is not provided


Click here for a more detailed look at the load file production import process

Learn what happens to a production import once you have uploaded it